Frequently Asked Questions
Product
Which products are available under the TLP Promotion for Associations?
Adobe Creative Suite 4 Design Standard and Adobe Creative Suite 4 Web Standard.
Which products are included in Adobe Creative Suite 4 Design Standard?
Adobe InDesign CS4
Adobe Photoshop CS4
Adobe Illustrator CS4
Adobe Acrobat 9 Pro
Adobe Bridge CS4
Adobe Device Central CS4
Adobe Version Cue CS4
Which products are included in Adobe Creative Suite 4 Web Standard?
Adobe Dreamweaver CS4
Adobe Flash CS4 Professional
Adobe Fireworks CS4
Adobe Contribute CS4
Adobe Bridge CS4
Adobe Device Central CS4
Adobe Version Cue CS4
In which languages are the products available?
The products are available only in the English language.
Which platforms are supported?
Versions are available for both Windows and MAC platforms.
Do the Adobe Products purchased through the TLP Promotion for Associations have restricted functionality?
No. However, you must satisfy the eligibility conditions (please see "Eligibility Conditions" below) before you can purchase the products under the TLP Promotion for Associations.
Eligibility conditions
Who may purchase and enjoy the discount under the TLP Promotion for Associations?
Persons or commercial entities who meet with the following eligibility criteria:
(a)     This promotion is only valid for members of qualified association(s) who are individuals, freelancers or enterprises of up to 50 employees worldwide; and
(b) Are registered as members of one or more qualified association(s) (please see "List of Qualified Associations" below) pertaining to their skills, business and/or industry; and
(c) Are included in the member database, as updated by each qualified association from time to time; and
(d) Proof of association membership is required; and
(e) Order cannot be processed unless the Customer Special Pricing Request Form is approved by Adobe.
Which are the qualified associations under this TLP Promotion?
This TLP Promotion is for the following qualified associations in the Print, Publishing, Media, Online and Graphics industries:

List of Qualified Associations:

Singapore:
- Print & Media Association of Singapore
- Photo Association of Singapore
- Association of Accredited Advertising Agents Singapore
- Singapore Cybersports & Online Gaming Association (SCOGA)
- Singapore Institute of Architects (SIA)
- Media Development Authority Singapore
- Singapore Book Publishers Association (SBPA)
- Design Singapore Council

Thailand:
- Thai Screen Printing & Graphic Imaging Association
- Thailand Printing Federation
- The National Press Council of Thailand
- Thai Journalists Association
- Thai Colour Separation Association
- The Royal Photographic Society of Thailand Under the Royal Patronage of H.M. The King
- Thai Association of Landscape Architects
- The Engineering Institute of Thailand Under the Royal Patronage of H.M. The King
- Thai Interior Designers’ Association
- The Federation of National Film Associations of Thailand
- Thai Webmaster Association
- The Provincial Journalist Association of Thailand
- The Printing and Paper Packaging Industry
- The Publisher and Booksellers Association of Thailand
- The Thai Packaging Association
- Thai Corrugated Packaging Association
- Thai Screen Printing & Graphic Imaging Association
- Thailand Association for Printing Technology Promotion
- Thai Color Separated Association for Thai Printing Industry
- Thai Electronic Publishing Club
- THE ROYAL PHOTOGRAPHIC SOCIETY OF THAILAND
- Thai Colour Separation Association
- Bangkok Art Directions Association
- The Thai Printing Association
- Bangkok Photographic Association
- The Advertising Association of Thailand
- The Association of Architects, Thailand
- Mass Media Photographer Association of Thailand

Philippines:
- Printing Industries Association of the Philippines
- Philippine Printing Technical Foundation Inc
- Screen Imaging and Digital Graphic Association of the Philippines (SIDGAP)
- Association of Accredited Advertising Agencies-Philippines (4As-P)
- United Print Media Group (UPMG)
- Outdoor Advertising Association of the Philippines (OAAP)
- Cinema Advertising Association of the Philippines (CAAP)
- Marketing & Opinion Research Society of the Philippines (MORES)
- Independent Blocktimers Association of the Philippines (IBA)

Malaysia:
- Malaysia Printers Association
- Malaysia Photo Association
- Malaysian Graphic Designers Association
- Malaysian Institute of Architects (PAM)
- Malaysian Advertisers Association (MAA)
- Branding Association of Malaysia
- Malaysian Digital Association
- Malaysian Book & Magazine Publishers Association

Indonesia:
- The Indonesian Master Printers Association
- The Indonesian Publishers Association (IKAPI)
- Association of Indonesian Graphic Designers
- Indonesian Architects Association (IAI)
- Association of Indonesian Advertising Agencies
- Indonesian Graphic Designer Association

Vietnam:
- Vietnam Printing Association
- Vietnam Publishers Association
- Vietnam Photographers' Association
- Vietnam Association of Architects (VAA)
- Vietnam Fine Art Association
- Vietnam Advertising Association
- Vietnam Publishers Association (VPA)

NOT Eligible
Persons who are NOT eligible to enjoy the TLP Promotion include: Non-members of all the Associations listed in "Eligibility Conditions" above.
How must evidence of eligibility be provided?
Information on Members' eligibility must be submitted together with the purchase order.
What kind of information is needed?
Members must produce the following information:
- Association Name
- Member Name
- Member Identification Number
How can I be sure that I am eligible?
Check with the Resellers who are participating in the TLP Promotion for Associations.
Ordering under the TLP Promotion for Associations
How do I place orders under the TLP Promotion for Associations?
Members can purchase the promotional products through the following participating resellers in their countries:

Singapore:
- Generic Technologies (S) Pte Ltd
- Sapura Synergy Singapore Pte Ltd
- Software Exchange (Singapore) Pte Ltd
- JK Technology Pte Ltd
- Pic and Pixel Singapore Pte Ltd
- Innocom Technologies Pte Ltd

Malaysia:
- X Votra Supports Sdn Bhd
- Sapura Marketing Malaysia Sdn Bhd
- Persoft Systems Sdn Bhd
- Kenfil Malaysia Sdn Bhd
- VR Technology Sdn Bhd
- AQ Solution (M) Sdn Bhd
- Uptown Marketing Sdn Bhd
- Software EXC (Malaysia) Sdn Bhd

Philippines:
- Ynzal Marketing Corp.
- Nexus Technologies, Inc
- Shellsoft Technologies, Inc
- Challenge Systems, Inc
- Creative Technologies, Inc
- Sapura Marketing Philippines, Inc
- Sapura Imaging Philippines, Inc
- Liteware Computers Corporation

Indonesia:
- PT Elite Digital
- PT Precision Connexion
- PT Mitrasoft Infonet
- PT Mitra Integrasi Informatika
- PT Astra Grafia

Thailand:
- SPV Advance Corp., Ltd
- IT Solution Computer (Thailand) Co., Ltd
- ASoft1 Co., Ltd.
- Unity Progress Co., Ltd
- Sapura Synergy (Thailand) Co., Ltd
- eBIZINET Co., Ltd.
- Add In Business Co., Ltd
- Bridge Connected Solutions Ltd
- Bhatara Progress

Vietnam:
- Software Exchange Co., Ltd
- MMC Co., Ltd
- Tan Duc Technical Development and Trading Co., Ltd
How do I collect the product?
The product can be downloaded from the Internet. Upon verification of eligibility and confirmation of the purchase, you will be receiving instructions on where to download the product from.
Is there a time limit for Members to place orders under this TLP Promotion for Associations?
Yes, the last date of purchase is 17 July 2009.
Terms of use
How many copies of Adobe products can I purchase through the TLP Promotion for Associations?
Each eligible Member can only purchase 1 to 50 copies each of Adobe Creative Suite 4 Design Standard and Adobe Creative Suite 4 Web Standard under the TLP Promotion for Associations.
How many computers may I use the Adobe products purchased on?
Each copy of Adobe software may only be used on one computer. This is ensured through a product activation procedure, which is performed online. Click here for the End User Licensing Agreement.
Can I transfer or resell the Adobe products purchased through the TLP Promotion for Associations?
No. You may not rent, lease, sell, sublicense, assign or transfer your rights in the software, or authorise any portion of the software to be copied onto another individual or legal entity's computer. Click here for the End User Licensing Agreement.
Can I unbundle the component parts of the software for use on different computers?
No, you may not unbundle the component parts of the software for use on different computers. You also may not unbundle or repackage the software for distribution, transfer or resale. Click here for the End User Licensing Agreement.
 
If you have any further questions, please send your query to Adobe:

Singapore, Philippines and Vietnam: Lily Ong at +65 6511-5550 or email lilyong@adobe.com
Malaysia, Indonesia and Thailand: Lawrence Lee +65 6511-5551 or email lawlee@adobe.com
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